How long will it take to get my request?

You will get your request approximately within 28days or less. But in case you have waited longer than expected and your request hasn't arrived,we recommend that you email us to know the reason for delay.

Do you charge a fee for your services or is everything 100% free?

Giftrete is a sustainability website of various communities. Where we help users to find and share free products. We will never charge anyone for using our website by this means. Therefore, our services are 100% FREE

Do you have any other questions?

Just incase your question doesn't appear here,you can use the contact us form and send us your questions. We will get in touch with you within 24 hours.

What does your privacy policy include?

Our complete privacy policy can only be seen here Privacy Policy.

Can I request a fee for an item I want to giveaway?

No, Giftrete is a no-fee item giveaway.

How do i withdraw an item if I change my mind?

Click the Close button if you decide to withdraw an item you have posted.

How do i check if my item has been requested for?

You will receive an email and text message when the item you offered is requested for by other users.

How do i give an item I don't need?

Take a picture of the item, login to your giftrete account, click on post ad and select the option i am giving something(Offered). Fill the form to enter the item details, upload the item image and send.

Note that items posted on giftrete are subject to approval by giftrete administrator before the item is made available to users.

How do i request an item that i need?

Log in to giftrete account, click on Post Ad, select the option i need something(wanted) Complete the form fields to enter the item details, then click on send. Note that items posted on giftrete are subject to approval by giftrete administrator before the item is made available to users.